FAQ

Where do your products ship from?

We work with a global supplier and fulfillment network, so most items ship directly from our partner warehouses. This lets us offer a wider range of quality accessories at fair prices without the overhead of holding our own warehouse stock.

How long does shipping take?

Orders are typically dispatched within 1-2 business days. Delivery generally takes 10-20 business days depending on your location, though many orders arrive sooner. Full details are on our Shipping Policy page.

Will I get tracking?

Yes — once your order ships, you'll automatically receive a shipping confirmation email with tracking information, no need to request it.

What's your return policy?

We offer a 30-day return window from the date you receive your item. See our full Refund Policy for eligibility details and how to start a return.

What payment methods do you accept?

We accept all major credit and debit cards plus other secure payment options available at checkout (shown automatically based on your location).

Is my payment information secure?

Yes. All payments are processed through Shopify's secure, PCI-compliant checkout — we never see or store your card details.

How do I contact you?

Head to our Contact page and send us a message — we read every one and aim to respond quickly.